Repair Services - Data Recovery

Data Recovery is the process of retrieving data that has been deleted. It is a common misconception to the novice computer user that when a file is deleted it is gone for good. What actually happens when you press the delete button is the file(s) in question are only marked for deletion. In other words, it tells the disk that it is ok for it to write over the file(s) with new files. If you accidentally delete a file or even a folder and you get the files back, you have in essence performed Data Recovery.

What to do if you accidentally delete files or folders:

1. If the files or folders you deleted are on an external media device, disconnect it from your computer immediately.

2. If the files or folders you deleted are on an internal hard disk, do not switch your computer off and do not perform any other tasks or open any other files or programs.

3. Contact us immediately and we will arrange for a Data Restoration Engineer to contact you. In order to maintain the integrity of the deleted data, we strongly suggest that Data Recovery is performed as soon after the deletion as possible. With this in mind, we endeavour to carry out Data Recovery by connecting to your computer remotely using the internet. This means that we can have your problem resolved in a matter of minutes.

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